Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. During peak periods such as Festival
season, processing may take longer, but we will make every effort to ship your order as
quickly as possible.
Delivery Time
Delivery times may vary depending on your location. Typically, orders are delivered
within 3-7 business days. Please note that delays may occur due to high demand during
the festive season or unforeseen circumstances like weather conditions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you
to track your shipment in real time.
Checkout the most common question our customers asked, still have a questions? contact us
Have a question? We are here to help
How Long Does It take for an Order to be delivered?
We strive to ship all products within the specified timeline. Most of our products are dispatched and delivered within 4-6 working days as per our standard delivery timeline.
How do I track My Order?
1. Open the Mobiletorch website.
2. Navigate to the *left-side menu* by clicking the menu button.
3. Select the *"Track My Order"* section from the options.
4. Enter your order details, if required, to view the current status of your orde
How can i contact MobileTorch customer support?
To contact mobiletorch customer support, you can reach out to them via email.
Draft an email detailing the issue or concern you are facing.
Attach any relevant images or videos that can provide support or clarification.
You can expect a reply within 24 working hours.
* Customer support is available during the following working hours:
Monday to Friday: 10:30 am to 7 pm
What Payment Methods do you accept?
We accept all prepaid payment modes (e.g., UPl, debit/credit cards, etc.) and cash on delivery payment mode