Privacy Policy
Privacy Policy
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Information We Collect
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Personal Information: We collect personal details such as your name, email
address, shipping address, phone number, and payment information when
you make a purchase, create an account, or contact us.
• Non-Personal Information: We may collect non-personal data such as
browser type, operating system, and browsing behavior to improve our
website and services.
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Personal Information: We collect personal details such as your name, email
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How We Use Your Information
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To Process Orders: We use your personal information to process and fulfill
your orders. -
To Communicate: We use your contact information to send you updates
about your order, respond to inquiries, and send promotional materials if you
have opted in. -
To Improve Our Services: We analyze non-personal information to
understand user behavior and enhance our website’s performance.
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To Process Orders: We use your personal information to process and fulfill
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Information Sharing
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Third-Party Service Providers: We may share your information with
third-party service providers who assist us in operating our website,
processing payments, and delivering orders. -
Legal Requirements: We may disclose your information if required by law or
to protect our rights.
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Third-Party Service Providers: We may share your information with
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Data Security
• We implement appropriate security measures to protect your personal
information from unauthorized access, alteration, disclosure, or destruction. -
Your Rights
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Access and Correction: You have the right to access and correct your
personal information. You can update your account details through our
website. -
Opt-Out: You can opt-out of receiving promotional emails by following the
unsubscribe instructions in the emails.
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Access and Correction: You have the right to access and correct your
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Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be
posted on this page, and the revised date will be indicated at the top of the
policy.
- We may update this Privacy Policy from time to time. Any changes will be
Checkout the most common question our customers asked, still have a questions? contact us
Have a question? We are here to help
How Long Does It take for an Order to be delivered?
We strive to ship all products within the specified timeline. Most of our products are dispatched and delivered within 4-6 working days as per our standard delivery timeline.
How do I track My Order?
1. Open the Mobiletorch website.
2. Navigate to the *left-side menu* by clicking the menu button.
3. Select the *"Track My Order"* section from the options.
4. Enter your order details, if required, to view the current status of your orde
How can i contact MobileTorch customer support?
To contact mobiletorch customer support, you can reach out to them via email.
Draft an email detailing the issue or concern you are facing.
Attach any relevant images or videos that can provide support or clarification.
You can expect a reply within 24 working hours.
* Customer support is available during the following working hours:
Monday to Friday: 10:30 am to 7 pm
What Payment Methods do you accept?
We accept all prepaid payment modes (e.g., UPl, debit/credit cards, etc.) and cash on delivery payment mode